Home & Stone RGA Request

Please complete form below, review our return and exchange policies, then click 'Submit RGA Request'. A customer service agent will process your request.

Contact Information
Name
Order Number
Email Address
Phone Number  
Cell Phone
Home Phone
Work Phone
Return Information
Reason for Return
Manufacturer
Item Number
Delivery Company
Delivered Date
When you signed for this item, did you Make a notation of the damage
Sign for it in good condition
Refused shipment
Tracking Number(s) (if applicable)
Pictures Please provide pictures of the defect(s) to rga@homeandstone.com
Describe the Defect Please detail how, and where, the item is defective
Pictures Please provide pictures of the damage to rga@homeandstone.com
Describe the Damage Please detail how, and where, the item is damaged
More Detail Please detail exactly what you ordered and what was not received
Has this item been installed? Yes   Items that have been installed cannot be returned!
No
Is item still in original packaging? Yes
No   Items must be in original packaging!
Reason for Cancellation
Have you ordered a replacement or exchange? Yes
No
Return Procedures & Policies
Please carefully review our return policies for details on the return process.